Sparkle Starts At CleanWave Living
Bring Your Everyday Essentials Back To Life With Powerful Ultrasonic Cleaning That Reaches Deep Into Every Hard-To-Clean Surface.
Frequently Asked Questions
What is an ultrasonic cleaner?
An ultrasonic cleaner uses high-frequency sound waves to create microscopic bubbles in water that gently lift away dirt, oils and buildup. It provides a deeper clean by reaching small crevices and hard-to-reach areas that are difficult to clean by hand.
Why use ultrasonic cleaning instead of cleaning by hand?
Hand cleaning can miss dirt hidden in tiny grooves and intricate areas. Ultrasonic cleaning does the hard work for you, helping clean those difficult-to-reach spots without the need for constant scrubbing.
Is an ultrasonic cleaner easy to use?
Yes! Simply add water, place your items inside, and start the cleaning cycle. In just a few minutes, ultrasonic technology does the cleaning for you!
Where are you located?
Our head office is located in Sydney, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at cleanwavelivingco@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At CleanWave Living, our mission is simple - to make deep cleaning easier. We offer ultrasonic cleaning solutions that take the effort out of refreshing your jewellery, watches, glasses and more. Because the right tool can turn a tedious job into effortless cleaning.
Fast, Free & Secure Shipping Australia Wide
We believe cleaning should be simple from start to finish. That’s why we offer fast, reliable shipping straight to your door. Your CleanWave Living essentials are packed with care and delivered directly to you, so you can spend less time waiting and more time enjoying a cleaner, easier life.